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Frequently asked questions
My Dolphin does not complete a cycle
My Power Supply Unit does not work properly
My Power Supply works, but the Robot does not start
How long is the warranty of my Dolphin?
My Dolphin isn't cleaning the pool properly
My Dolphin's filter is full - How do I clean it?
How do I set the weekly timer for my Dolphin?
My Dolphin is not working, where can I send it to be fixed?
How long can I leave my Dolphin in the Pool?
There seems to be something stuck in my tracks – how can I get it out?
Information of the moment
My Dolphin came with 2 sets of filters, which filter should I use?
How do I submit my rebate request?
How to log in to the MyDolphin Plus app using OTP?
The Skimmi is beeping and the LED is flashing red
General Bluetooth Connectivity Guide
I am interested in purchasing a robot from Maytronics. How do I know which models are part of the rebate program and which rebate program?