FAQ

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The Skimmi turns on, but doesn't move

If the Skimmi doesn't move, try the following steps:




1. Open the app and tap the Start button.


2. Wait until the next cleaning cycle starts if the status bar in the app shows that it is in a Recharge Pause.


3. Wait for the battery to fully charge in the sun.




4. Check in the app if the skimmer software is due for an update.


If you need further assistance, contact Customer Care here.


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