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Frequently asked questions
My Power Supply Unit does not work properly
How long is the warranty of my Dolphin?
My Power Supply works, but the Robot does not start
My Dolphin isn't cleaning the pool properly
My Dolphin does not complete a cycle / Red light on the Power Supply
How do I properly store my Dolphin?
How do I set the weekly timer for my Dolphin?
My Dolphin is not working, where can I send it to be fixed?
How long can I leave my Dolphin in the Pool?
My Dolphin won’t climb the walls or move sideways on walls
Information of the moment
How do I properly store my Dolphin?
My Dolphin came with 2 sets of filters, which filter should I use?
How do I submit my rebate request?
How to log in to the MyDolphin Plus app using OTP?
How to assemble the Dolphin caddy?
The Skimmi is beeping and the LED is flashing red
General Bluetooth Connectivity Guide
I am interested in purchasing a robot from Maytronics. How do I know which models are part of the rebate program and which rebate program?