My Dolphin starts and then stops.
Please try this following troubleshoot, it will only take a few minutes:
If you notice debris trapped in the impeller, open the impeller, and remove the debris, Then reassemble. (Use Phillips head screwdriver).
CAUTION - Unplug the power supply before cleaning.
CAUTION – Do not use an Auto screwdriver.
- If the debris is not reachable follow the next steps.
- Using a screwdriver open the screws or top cover.
- Pull the impeller cover backward to release it. Clean the debris trapped around the Impeller. Assemble the impeller cover.
You can see in this link an instructive video for the described procedure, according your model of Dolphin, in this link (in the section "Routine Maintenance"): https://manuals.maytronics.com/
Next, please check if there is something stuck in the driving system.
CAUTION - Unplug the power supply.
- Turn the robot upside-down.
- Try to rotate the brushes both ways, you should feel small resistance.
- If you hear any noise (“Clicking noise”) or feel more than a small resistance, this will Be indicating that probably something is stuck.
- You can try to reach and take out what is stuck.
After performing these checks, if your robot does not move when you switch on the power supply; we advise having the cleaner evaluated by a certified Maytronics technician.
Please contact one of our Customer Care team members.